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Whatsapp chat history messages disappeared!!

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asked Dec 10, 2015 in Apps by macdonald.chipunza Guru (88,030 points)  
My whatsapp l think did a update or upgrade overnight, l wake up all my chat history is gone.

Anyone experienced this?

            
commented Dec 15, 2015 by Aaron tang new here (520 points)  
Oh, it's terrible. Maybe something wrong with iPhone when whatsapp upgrade. So now you should restart your iPhone, and check what's wrong with your iPhone. If you did these and chat history messages still disappeared, you can take these follow steps.

 1. If you have backup files on iCloud, you can take the follow steps.

First, check the iCloud backup in your iPhone by the route of WhatsApp Settings > Chats and Calls > Chat Backup. You can see the time of the backup of your last WhatsApp messages.
Second, uninstall WhatsApp and verify your phone number after reinstalling it from the App Store.

2. If you don't have backups, you can recover WhatsApp Messages through iMyfone Data Recovery for iPhone. http://www.imyfone.com/ios-data-recovery/recover-deleted-whatsapp-messages-iphone/

Step 1. Select the WhatsApp history and how you lost the files
Step 2. Scan for lost Whatsapp messages
Step 3. Preview and recover deleted WhatsApp messages

I hope that these tips will be helpful for you.
commented Dec 18, 2015 by Eerikkibak new here (100 points)  
It might be a whatsapp bug. Try the following method to restore your chat history.
1. Recovering Recent Chats
It’s simple to recover anything less than seven days old: just uninstall the app, then reinstall it. WhatsApp automatically creates a backup of your data everyday at 4 am system time, and this data is stored on the SD card of your Android phone. When you re-install the app, you are prompted to restore your message history.

2. Recovering Older Chats
Chats older than seven days old are slightly more difficult to restore. Here are two methods, one manual and another using a web app designed for the job.

3 Answers

0 votes
answered Dec 10, 2015 by anonymous  
1. il assume its an android or iphone.
2. whatsapps msgz are encrypted evryday at 4am or so and saved to your sdcard or storage.
to get the msgz back, all you have to do is go uninstall and reinstall your whatsapp.

as to why or how, well this is weird and whatsapp is rarely ever buggy. i think you played around and ended up doing something detrimental
commented Dec 10, 2015 by macdonald.chipunza Guru (88,030 points)  
I didnot play with anything, l use whatsapp intermentingly, its a fully paid version as well.
0 votes
answered Dec 6, 2016 by Jackie Wong new here (140 points)  
Sometimes it may drive you mad if you loss these funny or important whatsApp messages as the result of upgrading or freeing memory or typing the wrong option. Don't worry, you still havn't lost whatsApp info as whatsApp will automatically backed up these messages everyday. However, what if the iPhone is stolen or broken ? Here we supplied another way to recover whatsApp messages from iPhone backup without connecting iPhone to computer.

User Guide: http://www.itunesextractor.com/extract-whatsapp-messages-from-iphone-backup.html
Video Guide: https://www.youtube.com/watch?v=_qJAp12J4-I

1. Get the free trial of iPhone Backup Extractor. Launch it and select an iPhone backup file that you want to recover whatsApp messages from.
2. All the file types will be diaplayed as the picture below. Select "WhatsApp & Attachments" from the file types and click "Next" to start scan.
3. After scanning, you are allowed to preview whatsApp messages, images, autio, videos in detail. Selectively select the messages that you want and type on "Recover" to get your lost messages back.
0 votes
answered Jan 4 by Clark999 new here (540 points)  
Hi friend, what kind of phone do you use? If you're an iPhone user, just follow the methods below to recover WhatsApp chat history.

If you have previously backed up your iPhone using iTunes or iCloud and are quite sure the lost data is included in the backups, you may be able to retrieve deleted WhatsApp chat history by restoring your iPhone from backup.

Method 1. Retrieve WhatsApp Chat History from iCloud Backup
To recover your chat history from an iCloud backup, first verify that an iCloud backup exists in WhatsApp Settings > Chats > Chat Backup. If you can see when the last backup was performed, delete and reinstall the app from the App Store. After verifying your phone number, follow the on-screen prompts to restore your chat history. The same iCloud backup requirements apply for iCloud restore. In addition, the phone number used for backing up and restoring must be the same. You cannot restore the chat history from another WhatsApp account. If you share an iCloud account, this will allow you to keep your backups separate.

Method 2. Retrieve WhatsApp Chat History from iTunes Backup
1. Open iTunes. First go to Edit > Settings > Devices to disable automatic syncing.
2. Connect your iPhone to computer. Wait for a while, right-click your iPhone in the devices list and click “Restore from Backup”.
3. Stay in the backup file contains WhatsApp messages, click “Restore”.

If you have no previous backup on iTunes or iCloud, you can take advantage of the third-party iPhone data recovery software to retrieve WhatsApp chat history from iPhone directly. Leawo iOS Data Recovery is one of the most powerful iPhone data recovery tools to restore WhatsApp messages and WhatsApp attachments on iPhone. It enables you to retrieve WhatsApp chat history directly from iPhone, iPad, and iPod touch, even if you have no any iTunes/iCloud backup.

http://www.leawo.org/tutorial/how-to-recover-whatsapp-chat-history-from-iphone.html





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