Welcome. Get your technical questions answered and offer your help too!!!

Use EcoCash to buy NetOne & Telecel airtime online. Tap here
advertisement
advertisement
3.4k views
in Computer Hardware by Guru (26k points)
edited by
I purchased a laptop in Nov 2011 and I downloaded games from internet and they played well with windows 7 Premium. In February 2012 because of this other C.D I wanted to watch in my laptop, my windows crashed. I called someone to repair this laptop then he installed windows 7 ultimate. Since then I started to have problems with this laptop. It’s no longer opening some of the games I downloaded from the internet. It is even slow.

Could this be the drivers’ problem or what?

Use EcoCash to buy NetOne & Telecel airtime online. Tap here
advertisement

1 Answer

+1 vote
by Guru (31.2k points)
selected by
 
Best answer
One logical explanation is that your laptop might be infected by a virus. have you tried a full scan using yo anti-virus? If it doesnt solve anything i suggest you backup all your data (use DVDs) then you format your machine. Install a fresh copy of windows, Install your antivirus, update all drivers then restore all your data... Im sure this will work. Good Luck!
by Guru (26k points)
I appreciate your answer
by Guru (88.1k points)
but if the laptop is indeed infected by a virus its most likely that most of his file(backup data) are also infected
Welcome to Techzim Answers,

You can ask questions and receive answers from the Zimbabwean internet community.

If you're not sure how to proceed from here just click here and ask
...