Welcome. Get your technical questions answered and offer your help too!!!

Use EcoCash to buy NetOne & Telecel airtime online. Tap here
in Software by new here (140 points)
i bought a Samsung Galaxy  S3 mini from South Africa, boxed and sealed. It has been working perfectly with no problems on my computer. Whether it be copying with the USB cable or with Bluetooth.

However,a little earlier today, when I tried to copy files using the USB cable that came with the phone, it copied without hitches, but when I disconnected the cable, my computer just slowed down for a period of time and my mouse was dragging. Also, an audio error occurred as I was playing music, the music stopped and then resumed.

The first time I had to used task manager to rectify the issue. Second and third times I just waited and everything went back  to normal.
I am running Windows 7 64bit.

What could be the problem? How do I fix it, cause now I can't use my cable anymore because of this...

Use EcoCash to buy NetOne & Telecel airtime online. Tap here

1 Answer

0 votes
by Guru (88.1k points)
You can check what is exactly happening performance wise, if there have been a drop in performance or an application or hardware  causing the problem.

To do so, use the Reliability Monitor tool:

Here is a link from MS

by new here (140 points)
So my phone is causing Explorer to be slow? But why is this happening now all of a sudden and not before, is my question
by Guru (88.1k points)
Tell us what you are seeing. It can be a corrupt driver caused by the way you have been detaching the phone from yo pc.

PCs and OS are not made to last forever at highest perfomance!
Welcome to Techzim Answers,

You can ask questions and receive answers from the Zimbabwean internet community.

If you're not sure how to proceed from here just click here and ask