I have a Nokia Lumia 820 and whatsapp has recently stopped working consistenly

Question

I have a Nokia Lumia 820 and whatsapp has recently stopped working consistently.  It goes "off  line" for hours then on line for a few minutes then off line again for a couple hours, except when I am connected to WiFi then it is "on line" consistently.  Is it the network (I am with Telecel) or is it the phone I have had the phone for 3 months but only in the last 2 weeks has the problem occurred.  All software is up to date.

Answer 1

Been also experiencing it and so has my GF, but to a lesser extent that what you seem to be suffering - the common denominator being TELECEL. Usually restarting the phone fixes it, but it last happened on Sunday, so hopefully they've solved it now.

Comments

thanks for that nice to know I'm not the only one I did make enquiries at Telecel but they had no idea what could be causing I'm still have problems even today.  Hopefully it will come right.