Problem with AliExpress. Order paid for but frozen

Question

I have paid for a product on aliexpress a week ago and my order was closed, and later it was frozen. The supplier have been suspended by aliexpress.
Please, what do you think would have happened? And can my item still be shipped to me after all these?

Answer 1

If seller has been suspended by Aliexpress for suspicious activities then Aliexpress would return/refund full amount to you in the same card with which you paid. I had faced a similar issues and my money was refunded in 3 days though the standard time is 7-10 days.

It is in the interest of the buyer.

Comments

i once came across that issue as well, i got a full refund.

Answer 2

Sorry this happened to you. Have you contacted AliExpress themselves?
I know they have an Escrow service which basically means if a seller doesn't deliver you can get your money back. Start here maybe: http://escrow.aliexpress.com/index.html