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6.1k views
in Mobile Apps by new here (120 points)
by
Same problm in my nokia 5233
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The problem is with this particular version of WhatsApp. Install any older version and it will work fine.
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Am using HTC sensation after an update my what's app  don't open it get stuck on initializing...for over a week now what do I do

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9 Answers

0 votes
by Contributor (8k points)
Uninstall it , then download & install it again. You wont loose any data
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I tryed that like a million times and it still doesnt work
0 votes
by
Same problem with Nokia X6...has anybody tried to install an older version??
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Same problem for me in Nokia X6. So I Uninstalled version 2.11.547 and downloaded latest version 2.11.549. Its now working..
0 votes
by Expert (11.7k points)
Try to install an older version, 2.11.505 for instance and update when it asks you to do so.
0 votes
by
Doesn´t function...tested older versions 505, 461,398. Uninstalled version 547 completly, reinstalled directly from whatsapphomepage...nothing has helped!!! I have now contacted the support- da bin i aba amal gschbannd! (in english: full of hope!!)
0 votes
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Is there anybody out there????

I have now tested lately versions 476 and 395...with no solution of the problem.
Now I've installed version 398, cause it's the latest version which asks for an update and  so I hope, that WA has to fix this bug in the next days- befor the possibility of restoring the messages stalls...

I'll report if the solution has been written from the support!!

Please write, if you have found solvings for this problem!!
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I am facing the exact same issue on my Nokia N8, uninstalled 547 and installed 505 but of no luck.
0 votes
by
edited
Sodalada, jetz hammas!!! (this is bavarian for: problem solved!!!!)

I think I should better write in english- let's listen:

I 've contacted WhatsApp with this problem and Kris (mannny mannny greets and kisses, never known it is a man or a woman!!) has helped me finding the solution:

1. let's have a look at the explorer of your phone...there has to be a folder named "downloads"...and further there has to be the file  "Whatsapp_2_11_547.sis". If there is nothing you have to put the file in this folder (copy, paste...you know!!)

2. switch off your phone not less than a minute!!

3. start your phone

4. open the file "Whatsapp_2_11_547.sis" in the folder download by using the explorer of your phone

5. installation will beginn AND WILL BE SUCCESSFULL!!!!!!!!

UND EPPAD DIE ANLEITUNG IN BOARISCH (and now in bavarian ;)):

1. schaugamoi auf deim Händi noch dem Ordna "downloads", indem'st an Dateimänäga aufmachst. Do miassat de Datei "Whatsapp_2_11_547.sis" drin 'z findn sei- wenn ned, dann muasstas do eini faschiam (mit kobian und eifüng- Du woast des scho!!)

2. schoit Dei Händi für mindeschtns oa Minutn aus.

3. schoits wieda ei

4. mach an Dateimänäga auf und mach die Datei "Whatsapp_2_11_547.sis" im Ordna downloads auf

5. Dann schmeißtas Dia drauf UND DU WERST DI GFREIN WIARA SCHNITZL!!!!!

Many greetings & Pfiat Eich
DaLanghaarade from Rosenheim (bavaria- much more than beer and Oktoberfest!!)

P.S.: (in german) in deutsch...bei einem weiteren Neustart meines Handys blieb es einmal hängen. Ich habe es dann nochmal nach einer Minute Wartezeit Neu gestartet und dann gings wieder!!!
In Englisch (in english): at a restart of my phone it had a hangup. I have restarted it once again at least one minute later and it started normally!!!

If anybody needs further help or a translation into german, ask Angela Merkel, Barack Obama, Kris (many kisses) or meeee!!! Please excuse me for my english!! Bavarian is much betta!!
by
Hello again,
a new problem since the installation:
opening some chats causes breakdown of WA (restart of phone neccessary)...i have deleted one (this works for the present) and contacted Kris...
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I did this, but still doesn't work. I have a Nokia 5235 (Symbian).
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You should have Symbian S60 5th edition similar to my Nokia X6...
CAUTION: it can only take an effect if you install WA from the memory of your phone after one minute shotdown!!!!
Have a got at this:
If this doesn`t work, try to uninstall it completly, install version 2.11.398 and then install version 2.11.547 (from the memory of your phone)...then update to version 2.11.549...
But don`t forget: it could be, that the new gadget "video preview" in versions 547 and 549 will breakdown your WA...at version 547 YOU have to restart your phone, at version 549 WA will restart BY ITSELF(approximately in one minute) everytime you see the frame of a video in every chat!!!
0 votes
by
And me again,

Is there anybody listening (or reading)???? Are there further problems with the new WA version or am I writing this only by myself??? Whatever...there are the latest news....

I have indentified, that the breakdowns are an effect of the not funktionable videopreview. Everytime I open a chat with a video, WA stalls, ends and never refreshes.
I have contacted Kris at the support of WA (many greets) and she/he has sent me an address where I have send my log to (now they know everything about me but not the colour of my socks!!! I wear no socks  ..!!)...the developers of WA are going to find the solution (what a support!!)

My solution for the time:
Change the settings for "Media Auto Download" in WA settings- deselect the video option everywhere and don´t have the idea to select the downloadbutton at every video you have been sent and don`t send any videos next time!! This will yield to ...you know!!

If you want to chat with a person who has an video in startposition of your chat:
1. If you want to save this chat (only written informations), select this person in the favorites by scrolling the list (NOT TIP ONLY ONCE AT THE PERSON, THIS WILL OPEN THE CHAT...CRASHES WA), press "Optionen", select "Einstellungen", select "Chatverlauf", select "Chat-Verlauf senden" (informations in "..." in german, because I have no idea how the translation would be)...send it per e-Mail/bluetooth to yourself- then delet this chat and start a new (WITHOUT VIDEOS!!!).
2. If you don't want to save it...delet and start a new chat!!!

Pfiat Eich dawai (see you later)
DaLanghaarade (the longhaired man)
0 votes
by
In 5233 even i was facing the same issue, but I have removed memory card and installed whats app , its working fine then.
0 votes
by
Juhuuuuuuuu!!!

Update 2.11.549 is available now ...

Videopreview still does'nt work (I think this could be a memoryproblem) but WA restarts by itself!! No complete restart of the phone neccessary!!
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