Welcome. Get your technical questions answered and offer your help too!!!

Use EcoCash to buy NetOne & Telecel airtime online. Tap here
advertisement
advertisement
2.7k views
by
i am zol wimax 1mbps internet user. the home package. My research with fellow users is that the speed drops at 8am to speeds of less than 200kbps yes kilo bits i.e from 100KBs to below 25KBs.

Use EcoCash to buy NetOne & Telecel airtime online. Tap here
advertisement

3 Answers

0 votes
by Guru (88.1k points)
Zol most likely explained this to you when you got your modem. As a home user, during working hours, priority is given to business users who pay for such service. They also explain that they will shape(maybe read cap) traffic to achieve this.
by Expert (16k points)
Actually they explain NOTHING when you sign on - you only get that information after complaining bitterly. And those policies are not written down anywhere. The joining form has no terms and conditions, the website has just the basic stuff. I even once asked for the thresholds or exact policy on shaping, business customers priority etc to be sent to me by email - never got it, was just told to go to the website. Even the monthly bills by email don't have this information. The billing method is also not explained at any point - because you pay up front but its not a prepaid, its subscription - they don't tell you that.
0 votes
by Expert (16k points)
Yes, during working hours its priority to business clients. Its MEANT TO open up at around 6pm but for the last few weeks its just been terrible all day till about 11pm.
0 votes
by Contributor (8k points)
from 8am to 5pm shaped........
Welcome to Techzim Answers,

You can ask questions and receive answers from the Zimbabwean internet community.

If you're not sure how to proceed from here just click here and ask
...