Welcome. Get your technical questions answered and offer your help too!!!

Use EcoCash to buy NetOne & Telecel airtime online. Tap here
in Software by

Use EcoCash to buy NetOne & Telecel airtime online. Tap here

4 Answers

0 votes
by Regular (3.7k points)
Hello Faith.
According to the information I know, Windows 10 installation does not need you to format your drive or anything of that sort therefore the first thing i would recommend is that you just give it some time and see how it does. If I'm not too late in responding to this, a wait over night would be just fine before you try reinstalling.
In the mean time, I highly suggest you DO NOT PANIC but search the web for information relating to your problem specifically. It's highly likely you will find a Windows/Microsoft forum in which the answer has already been given by an expert to someone else who had the same problem.

Note: Just to be sure... here we are assuming that the problem is only software-based and if that is the case, make sure all your data is backed up just in case whatever issue is causing this may not result in the loss of any of your data.
I remember when I was updating my laptop to Windows 8.1 and oddly enough, my HDD began to fail (initial stages) right in the middle of the update and i was fully convinced that my update stalled due to software problems but for now, I would say that's anything to worry about at all.
I hope this points you in the right direction.
0 votes
by Guru (88.1k points)
Does your PC meets minimum Windows 10 requirements?

0 votes
by new here (340 points)
Well, I experienced the exact problem when upgrading from windows vista to 7, as well as from 7 to 8. What past experience has taught me is this. I always partition my hard drive. have 2 hdds is even better. put all your downloads and media to hdd 2 and your windows installation on hdd 1. that way, if any problem occurs at any point in time it never hurts to just format your pc and start from scratch. That's what i did with windows 10.

Anyhow, as for your situation, if your still stuck, best thing would be to enter command prompt. From there you can easily copy or move all your important files to external storage and start from scratch.
0 votes
by Regular (2.2k points)
follow these steps:
(1) Press Ctrl-Alt-Del
(2) Choose Task manager
(3) From File | Run, run cmd.exe as an administrative user (check checkbox underneath edit)
(4) Note that text input is impacted by the explorer restarts. You will have to type carefully and likely will need to repeat multiple letters
(5) In the command shell, type taskkill /f /im explorer.exe (same cautions about typing apply)
(6) This should stop the flashing and make the rest of the steps easier to manage
(7) Type cd "\Program Files"
(8) Type dir /s bushell.dll
(9) In my case, the dll was found in "c:\program files\Norton Security Suite\Engine64\
     If bushell.dll is not found, repeat steps 7 to 9 but use "\Program Files (x86)"
(10) Type cd "c:\program files\Norton Security Suite\Engine64\" (replace with the name of the directory you found the extension in)
(11) Type ren bushell.dll bushell-crash.dll
(12) Restart the system (you can do that from the command line by typing shutdown /r /f /t 0)
Credit: Roland Radtke (Microsoft)
Log out and go to the sign in screen.
Hold down the shift key on your keyboard while clicking the Power button on the screen.
Continue to hold down the shift key while clicking Restart.
Continue to hold down the shift key until the Advanced Recovery Options menu appears.
Click Troubleshoot
Click Advanced options
Click Startup Settings
Click Restart
Press (4) to Enable Safe Mode
Wait while Windows 10 starts in safe mode.
Log in
Press Windows key + X
Click Device Manager
Expand Display Adapter
Right click your Display adapter and click Uninstall
Exit Device Manager
You might need to go to a working computer, download the latest Video Driver for your computer, save it to a thumbdrive. Copy it to the affected computer and install it. If there is no native Windows 10 driver, download the latest Windows 7 or Windows 8.1 video driver and install in compatibility mode.
Learn more:
How to: Install and Update drivers in Windows 10
If none of the above work, try rolling back to your previous version and wait a while to upgrade again:
How to: Rollback to a previous version of Windows from Windows 10
1.Press Ctrl+Alt+Del to get to where I can restart my computer.
2.Hold down shift while clicking on "Restart Computer".
3.Click on "Troubleshoot"
4.Click on "Advanced Options"
5.Click on "Startup Setting"
6.Click on "Restart"
7.After restart press the "5" key to start in safe mode with networking.
8.If your problem is not present in safe mode then you are on the right track.
9.Start up your msconfig.exe file. (to do this press the windows key and R. Type msconfig).
10.Go to the "Services" tab and select "Disable All" then click on "OK".
11.You will receive a prompt to reboot your computer. Go ahead and do so.
12.Once rebooted in normal mode, verify that the issue is no longer present.
13.If the problem is gone then it's just a process of elimination from here. Start up your msconfig.exe again and start bringing up services a few at a time.
14.I am not sure if it will be the same for you, but if you want to try, you can turn on all services except the two that were causing the problem for me.
•Problem Reports and Solutions Control Panel Support
•Windows Error Reporting Service.
Credit: GaryGillette
Prompted for a product key   
Skip this for now and let Windows 10 activate itself automatically.
Learn more:
How to activate the latest Windows 10
Installation fails or becomes non-responsive at certain point during setup 18%, 62%, Driver Migration, Applying Settings.
Power down computer.
Wait 10 minutes.
Start computer.
Setup will automatically restore your previous Windows 10 build or previous version of Windows.
Launch command prompt with administrator privileges.
Press Windows key + X
Click Command Prompt (Admin)
Type the following command:
rundll32.exe pnpclean.dll,RunDLL_PnpClean /DRIVERS /MAXCLEAN
Hit Enter on your keyboard
Exit command prompt
Try updating again.
Method 1: Run the Windows update Troubleshooter and check if it helps:
Press “Windows + X” and select Control panel.
In the search box, type troubleshooter, and then click Troubleshooting.
Under System and Security, click Fix problems with Windows Updates.
No option to Keep Windows settings, personal files and apps
If you have language packs installed, uninstall them before attempting to upgrade.
You should have the option of keeping your personal files, applications and settings regardless its Enterprise client.
If you are on a Domain, try logging in as a local administrator and try again.
Make sure you are upgrading using the corresponding architecture:
32 bit to 32 bit
64 bit to 64 bit
If you are moving from 64 to 32 bit, you will not have the option to preserve settings.
How to know the Edition, Architecture, Channel and build of Windows 10 installed.
Check the properties of the Setup.exe file and make sure Compatibility mode is turned off.
Make sure that Update 1 for Windows 8.1 is installed. You won't be able to install this if you are on a Domain.
Install the Windows 8.1 Update (KB 2919355) - Windows Help
Volume License distributions of Windows 8 such as Windows 8 Pro and Enterprise utilizing KMS and MAK licenses should be updated by downloading the installation files for Windows 8.1 Update 1 from the volume license servicing center, or TechNet/MSDN if you have a subscription or install based on your employers parameters.
You need to convert the drive or partition from NTFS to GPT
To manually wipe a drive and convert it to GPT:
Turn off the PC, and put in the Windows installation DVD or USB key.
Boot the PC to the DVD or USB key in UEFI mode. For more info, see Boot to UEFI Mode or Legacy BIOS mode.
From inside Windows Setup, press Shift+F10 to open a command prompt window.
Open the diskpart tool:
Type: diskpart
    5. Identify the drive to reformat:
Type: list disk
    6. Select the drive, and reformat it:
Type: select disk <disk number>
Type: clean
Type: convert gpt
Type: exit
Welcome to Techzim Answers,

You can ask questions and receive answers from the Zimbabwean internet community.

If you're not sure how to proceed from here just click here and ask