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I've noticed that Broadacom is down for almost half the day. For the last three weeks or so they've been "switching off" my service between 20.00hrs and 06.00hrs the following morning and intermittently throughout the day! They have also discontinued their voice service and a few months ago they abruptly moved out from th Harare CBD into much smaller offices in the Avenues area. I was informed by one of the customer "service" reps that if I am not happy with their "service" I can find alternatives! Is it just me or Broadacom is increasingly becoming an unsafe bet. Please tell me if you are experiencing the same and share solutions alternative service providers I can try.
by Guru (32.3k points)
I think its just you.

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At first thought I'd say jump ship and go elswhere. But where? From what I've seen in Zim, either you have to settle for the overpriced but generally fast econet, or have uphill battles with the rest. Telecel though is a pretty good contender though prices are still high for the modern day internet user. So you might aswell try and ride it out with brodacom until you can afford the better options out there such as umax, aptics or yoafrica.
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