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640 views
by Guru (88.1k points)
I have been struggling with a Extreme Summit x440 and after confirming with the TAC, we decided that it needs a software upgrade.

Problem is lm a Cisco guy. So l called them and we used a Teamviewer app. The Extreme TAC guy did everything remotely whilst l was drinking tea and watching his mouse clicks on my laptop

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3 Answers

+2 votes
by Expert (16.4k points)
I use it a lot for remote support though I prefer 'join.me' for when dealing with people not so technical. Its very light and quick to install.
by Guru (88.1k points)
Chris, do you to install anything to use join.me now? It was a while back l used it and everything was in the browser. Jus curious of the changes.
by Expert (16.4k points)
Yes you do install something though its a very small program which now allows you full screen experience of a remote desktop.
by Guru (88.1k points)
So its a change for the better then.
by Regular (3.3k points)
the 1st time i ran it on my network my boss went like ohh my machine has been hit by a virus...lol
+2 votes
by Regular (3.3k points)
I use team-viewer on my network....and its a joy to work since i now don't have to leave my comfy corner...
+1 vote
by Guru (26.2k points)
I have used Teamviewer for a while, the file transfer function is great, only had issues with remote control function. it was a bit heavy to use. but once I switched to a faster network it proved to be a very helpful tool
.
by Guru (88.1k points)
I noticed that as and was well impressed.
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