I found this page sometime last week when i was looking to replace my standard issue white powertel modem which was not connecting to the network. I went over to powertel and they tested the sim card on another modem and the connection was working properly,from that they deduced that the modem was faulty but they however said they didnt have any modems in stock so basically I had to buy my own modem. Compatible modems arent that easy to find but I managed to buy a brand new powertel branded modem at shop 14 beverly court cnr 4th and mandela for $40, which is less than the usual $60 powertel charges when they have stock. From what i gather the the same modem also works on africom, its just a matter of changing the settings. So far I have no complaints with the new modem