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in Mobile Networks by Guru (91.1k points)
It seems that the mobile networks are failing to realise (or have they?) that SMS is slowly losing its lure and people are switching to instant messaging applications like WhatsApp, Facebook Messenger, WeChat, Skype and other such and if anything they should be reducing the prices.

Currently it costs between 7c - 9c for a local text whilst 18c - 23c for an international text. Across the borders it is way less and often times it is easier and cheaper to just text than too open up an app and hope that it will be delivered and read as instantly as a text does.

Yes biNu has brought about change in this sphere by charging only 2c per local SMS and 4c for an international, but my question is WHY do they networks overcharge on such a service when it costs them NOTHING to offer? (FYI there are NO INTERCONNECTION charges on SMS)
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Damn right sms is expensive for nothing. In Mozambique you get free smss for every recharge. eg $1 recharge is approximately 5smss from all service providers.  mbavha, robbers,bandidos,tsotsis.

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1 Answer

+1 vote
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The surprising thing is that your question is limited to SMS costs only. The whole tariff regime is skewed in favour of the operators and POTRAZ, who approves these tariffs, has sold the consumers down the drain. Tariff should not be an exclusively responsive mechanism but the regulator should proactively set tariff without waiting for operator applications or for a consumer uprising. The other side to the "SMS saga" is the character limitation. Mr Gwatidzo of ISIT queried the logic in $1 buying 12 texts of 164 characters when the same amount on whatapp buys unlimited multimedia messages over a year. One can fault the comparison on some accounts but it is a graphic illustration of the irrational regime POTRAZ presides over. The short answer therefore is that text messages are expensive in Zimbabwe because the regulator POTRAZ has gone to sleep, in bed with the operators.
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I agree, the network charges (for calls and data) being paid by the consumers in Zimbabwe are complete rip off. We (zimbabweans) are paying a fortune for useless, poor call quality and reliability, and slow 3G services. ($1/10mb), whilst they are making millions.
Something has to be done. Just another way for the rich to get richer at the expense of the people...... who have no say in the matter.
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